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Putting Patients First – BCH response to the Francis Report
In 2010, the government commissioned Robert Francis QC to report on the failings of care at Mid Staffordshire NHS Foundation Trust between 2005 and 2008. This report concludes with 290 recommendations for regulators, commissioners and providers of care. Here at Bristol Community Health, we are committed to ensuring our patients receive high quality care through all of our services. We also work to provide clear outlets for staff engagement and discussion to keep our staff safe and informed.
Bristol Community Health have compiled a report to address the recommendations presented by the Francis Report. Click here to read the report.
As part of our commitment to ensuring staff safety, our workforce is supported and empowered to raise issues and concerns early and will always be involved in helping to resolve them. Our 'Raising Concerns' policy supports staff should they need to raise any concerns, and outlines what they should do if they want to speak out. Read our 'Raising Concerns' policy here.
Bristol Community Health supports the Nursing Times Speak Out Safely campaign. This means we want every member of our staff to feel able to raise concerns about wrongdoing or poor practice when they see it and confident that their concerns will be addressed in a constructive way.
We promise that where staff identify a genuine patient safety concern, we will support them, fully investigate and, if appropriate, act on their concern. We will also give them feedback about how we have responded to the issue they have raised, as soon as possible.
Whether you are a permanent employee, an agency or temporary staff member, or a volunteer, please speak up when you feel something is wrong. We want you to be able to Speak Out Safely. Click here for more details on our pledge.